Refund policy
Returns & Refunds
We accept returns within 14 days of delivery.
To be eligible for a return, your item must be unworn, unused, unwashed, with tags attached, and in its original condition and packaging. You’ll also need your receipt or proof of purchase.
To start a return, contact us at donsworldlv@gmail.com. If your return is accepted, we’ll provide you with return instructions and the return shipping address. Items sent back without first requesting a return will not be accepted.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
Please inspect your order when you receive it. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible at donsworldlv@gmail.com so we can review the issue and make it right.
Non-Returnable Items
Items marked Final Sale are not eligible for returns or refunds. We also cannot accept returns on items that have been worn, washed, altered, damaged after delivery, or returned without the original tags.
Exchanges
The fastest way to exchange an item is to contact us at donsworldlv@gmail.com. Exchanges are subject to product and size availability.
Refunds
Once we receive and inspect your return, we’ll notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method.
Please keep in mind that it may take additional time for your bank or credit card company to process and post the refund.
Original shipping charges are non-refundable, unless the return is due to an error on our part.
For any questions regarding returns or refunds, contact us at donsworldlv@gmail.com