Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.

During product launches, promotions, or periods of high order volume, processing times may be slightly longer.

Shipping & Delivery

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Delivery times vary depending on the shipping method selected at checkout and the shipping carrier. Estimated delivery dates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

Shipping Address

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us at donsworldlv@gmail.com as soon as possible.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Stolen, or Missing Packages

DonsWorld is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier.

If your tracking information shows that your package was delivered but you have not received it, please check with members of your household, neighbors, or your local shipping carrier first.

If you believe your package has been lost in transit, contact us at donsworldlv@gmail.com and we’ll do our best to assist you.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at donsworldlv@gmail.com with your order number and photos of the issue so we can make it right.

Shipping Costs

Shipping costs are calculated at checkout based on your order and selected shipping method. Original shipping charges are non-refundable unless the issue was caused by an error on our part.

Questions

For any questions regarding your order or shipping, contact us at donsworldlv@gmail.com